Water leaked from the ceiling all over the floor. The room also flooded no sooner than we put our bags down. The initial room they put us in had old ripped furniture and the sheets were dingy. The (one) pool was over crowded each time I tried to go out and relax. She told me to check in at the kiosk instead of greeting me properly and taking my information although no-one was in line behind me. I was half a** greeted by an employee that was sitting on a chair doing absolutely nothing but running her mouth and laughing with other employees. The service from the moment I walked in was trash. The Palms hotel was just ok.IT IS NOT WORTH THE MONEY.

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